Shipping & Delivery
Shipping & Delivery
Offshore Diesel Services ships marine diesel parts and maintenance products to customers throughout the United States and select international destinations. We work to process and ship orders as quickly and accurately as possible.
Order Processing
We process orders during normal business days. Processing times may vary depending on product availability, order size, and whether an item is currently in stock or must be sourced from a manufacturer or distributor.
If an item requires additional lead time, we will contact you with updated availability whenever possible.
Domestic Shipping
We ship throughout the United States using available parcel and freight carriers, depending on the order's size, weight, value, and destination.
Available shipping methods and charges appear at checkout, when applicable.
Delivery estimates provided by shipping carriers are estimates and may be affected by weather, carrier delays, holidays, or other circumstances outside of our control.
International & Caribbean Shipping
Offshore Diesel Services supports customers throughout the Caribbean and select international destinations.
International customers are responsible for any applicable customs duties, import taxes, brokerage fees, tariffs, or other charges imposed by the destination country or territory unless otherwise stated.
For destinations or orders that do not generate a shipping option at checkout, please contact us for assistance with a shipping quote.
Oversized & Freight Shipments
Some marine engine components, fluids, heavy parts, and oversized items may require special handling or freight shipping.
Additional shipping charges may apply. If an order requires freight arrangements or additional shipping information, our team will contact you before shipment.
Order Tracking
When tracking information is available, we will provide it after your order ships. Please allow time for the carrier's tracking system to update after the shipping label is created.
Shipping Damage or Missing Items
Please inspect your shipment promptly upon delivery.
If your order arrives damaged, contains an incorrect item, or appears to be missing an item, contact Offshore Diesel Services as soon as possible. Please keep the original packaging and provide photos of the package, shipping label, and affected item when requested so we can help with the claim.
Need Shipping Assistance?
For questions regarding shipping availability, international orders, freight shipments, or an existing order, please contact Offshore Diesel Services before placing your order or as soon as assistance is needed.